5 Tips and Strategies for Retaining Customers with Superior Customer Service

As entrepreneurs we struggle daily with providing superior customer service to our clients.  We can’t argue with the fact that we know what we expect and demand when we are on the other side of the equation paying for services.  So why are we not providing exactly what we expect to receive?  As entrepreneurs we must sit back and truly put ourselves in our clients place and provide what we would expect as the paying customer.  Below is  a list …

Empowering Your Goals

Goals are an amazing tool for motivation.  But if you don’t set them up and execute them correctly, they can also be a source of frustration.  Goals can only be EMPOWERING if they are used properly.  So how do you empower your goals into reality so that they are a benefit to you? Goal setting  strategies can be very important, especially if you are looking to create the type of success you desire and deserve in both your personal and …

7 Benefits to Using an Online CRM System

Today it takes more than a rolodex to build your customer relationships, you need a good Customer Relationship Management System more commonly known as CRM.  With technology at the core of everything we do, A good CRM system is critical in getting, as well as keeping, customers.  Your potential customer or client’s perception of your services and treatment decide your chances of making or keeping the sale. When choosing a CRM, I recommend you use one that is cloud based …

6 Business Benefits of Teleseminars and Webinars

Have you ever wondered why so many business owners and entrepreneurs moonlight as speakers for teleseminars and webinars? That is because they know that both of these methods can be harnessed to their advantage. If you have never considered using teleseminars and webinars before, here are 6 reasons that just might have you asking yourself why? While these aren’t the only reasons they certainly top the list.

3 Skills Every Entrepreneur Must Have

I was fortunate to attend a great conference for entrepreneurs recently.  One of the many things that had me in awe was the vast range in ages.  It was a day that was packed full of great information for those that were just starting their entrepreneurial journey as well as those that are already down that road but wanted to keep on learning and sharing.   Not just the ages varied, the level of experiences ranged from “thinking about starting a …